Always refer to the individual garment care label on the inside of your KIVARI garment. For general guidelines, see below:

• Cool hand wash separately with mild detergent
• Do not bleach
• Do not dry clean
• Do not tumble dry
• Line dry in shade
• Cool iron on reverse side

SHIPPING

• We offer fast & free shipping for all orders over $250 USD.
• Same-day dispatch Monday - Friday*
• Receive your order within 3-5 business days*

USA CUSTOMERS:

All US orders are dispatched from our local US warehouse via UPS, providing:
- Faster delivery times
- Reduced shipping costs
- Duties now included
- Simplified domestic returns

• All orders over $250 USD - Free shipping.
• Ground Shipping - $10 USD
• Express Shipping - $20 USD
• Next Day Shipping - $40 USD

INTERNATIONAL CUSTOMERS

All orders are shipped with DHL Express.

• All orders over $250 USD - Free express shipping.
• Express shipping for orders under $250 USD is $25 USD.

For further information view our Shipping policy here.

RETURNS

Full price items are eligible for a refund within 21 days from the date of purchase or a credit within 30 days from the date of purchase, subject to our Returns Policy.

Items purchased during a flash sale or promotion are subject to their own Terms & Conditions. For all items marked SALE, no returns, exchange or credit note will be accepted.

Due to hygiene reasons, all purchases on jewellery are final.

For further information about our Returns Policy please click here.

Submit a return here

Our Customer Care team are available for any styling or fit advice.

Speak to a stylist online via live chat, phone or email Monday - Friday 8am - 4pm AEST

customercare@kivari.com.au

+61 403 503 352