Shipping

You are currently on our Kivari USA website. If you are in Australia please click here.

Delivery & Dispatch time

Any orders placed after 4:30pm (PST) will be processed the following business day for dispatch. All orders are an express service and will require signature on delivery. 

Shipping within USA:

DHL Express

• Allow 1-5 business days for delivery to USA/CANADA.  
• All online orders are currently shipped from our warehouse in Sydney, Australia.
• Due to our Order Processing time we cannot guarantee next day delivery.

Order Processing Time

• Order processing times are within 3 business days and do not include weekends or holidays. We aim to have your order processed as soon as possible.
• Once an item is dispatched you will receive a confirmation email with your tracking details.
• Please allow up to 7 days for orders to be processed during sale and busy periods. If you order is urgent, please contact our live chat on the bottom right hand corner along with your order number with the request for urgent dispatch.

International Shipping
Our international shipping rates are as followed: 

USA AND CANADA, NEW ZEALAND:

• Flat rate of $15.00 USD 
• All orders over $200 are eligible for free shipping. 

REST OF THE WORLD:

• Flat rate of $20 USD
• Orders over $200 are eligible for free shipping. 

Please allow 1-5 Business days for delivery.

All international orders are shipped with DHL and flat rate shipping fees will be added to your order according to your country.  

Additionally, international customers are liable for all import duties and customs that will be charged by your country.
Payment will be necessary to release your order from customs before delivery.

Need help? Please contact our Kivari customer care team at customercare@kivari.com.au as early as possible.