Shipping

You are currently on our Kivari USA website. If you are in Australia or New Zealand please click here.

 

Shipping Rates:

Please note that we are unable to deliver to PO Boxes.

Our shipping rates are as followed: 

USA AND CANADA:

• Flat rate of $15.00 USD 
• All orders over $200 are eligible for free shipping. 

REST OF THE WORLD:

• Flat rate of $25 USD
• Orders over $200 are eligible for free shipping. 

All orders are shipped with DHL and flat rate shipping fees will be added to your order according to your country. Please allow 1-5 Business days for delivery.

*Please note that International orders outside of the US are sent Delivery Duty Unpaid (DDU). Duties and taxes may be payable upon your order arriving in your country.

International customers are responsible for paying any and all import duties and customs that will be charged by your country. Duties and taxes are calculated based on the items ordered, your shipment destination, and the value of your purchase. Payment of these is necessary to release your order from customs.

For these countries, we are unable to estimate the amount of duties and taxes your order will incur, as these charges are imposed directly by your local customs. We recommend you contact your local customs office for further information and costs. 

 

 

Delivery & Dispatch Time

We aim to have your order processed as soon as possible.

• Order processing times are within 1-3 business days and do not include weekends or holidays. 
• Once an item is dispatched you will receive a confirmation email with your tracking details.
• Please allow up to 7 business days for orders to be processed during sale and busy periods.

All orders are an express service and will require signature on delivery. 

 

• Once an item is dispatched you will receive a confirmation email with your tracking details.
•  If you order is urgent, please contact our live chat on the bottom right hand corner along with your order number with the request for urgent dispatch.

 

Shipping:

DHL Express

• Allow 1-5 business days for delivery to USA/CANADA.  
• All online orders are currently shipped from our warehouse in Sydney, Australia.
• Due to our Order Processing time we cannot guarantee next day delivery.
  
  

 

Need help? Please contact our Kivari customer care team at customercare@kivari.com.au and we will get back to you asap!