Always refer to the individual garment care label on the inside of your KIVARI garment. For general guidelines, see below:

• Cool hand wash separately with mild detergent
• Do not bleach
• Do not dry clean
• Do not tumble dry
• Line dry in shade
• Cool iron on reverse side

SHIPPING

We offer fast & free express shipping for all orders over $250 USD.
All orders are shipped with DHL Express.

• All orders over $250 USD - Free shipping.
• Express shipping for orders under $250 USD is $25 USD.
• Same-day dispatch Monday - Friday*
• Receive your order within 3-5 business days*

For further information view our Shipping policy here.

RETURNS

Full price items are eligible for a refund within 14 days from the date of purchase or a credit within 30 days from the date of purchase, subject to our Returns Policy.

Items purchased during a flash sale or promotion are subject to their own Terms & Conditions. For all items marked SALE, no returns, exchange or credit note will be accepted.

Due to hygiene reasons, all purchases on jewellery are final.

For further information about our Returns Policy please click here.

Submit a return here

Our Customer Care team are available for any styling or fit advice.

Speak to a stylist online via live chat, phone or email Monday - Friday 9am - 4pm AEST

customercare@kivari.com.au

+61 403 503 352